Tuesday, April 14, 2009

FIRE YOUR CLIENTS....YOU KNOW WHICH ONES !!!!

Being selective with your clients will help you optimize your business performance and steer you and your staff away from energy-draining clients.

Consider how the 80/20 rule applies. You earn 80% of your profits from the top 20% of your clients. The other 80% of your clients generate only 20% of your profits but most of your headaches and problems come from them.

If prospects clearly don’t fit and will become the energy-draining client, learn to say no. And work on saying goodbye to unpleasant and unprofitable clients. If they are a real burden to your employees and organization, have the courage to “fire” them.

By freeing up your staff and resources, your business can focus on attracting the profitable client and providing more time, attention and value to existing clients.

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